Question bank

Customer Service · behavioral

Describe a time you went above and beyond for a customer.

Difficulty: easy

Customer Service · motivational

What makes a great customer experience, in your view?

Difficulty: easy

Customer Service · behavioral

Tell me about the most difficult customer you've dealt with. How did you turn the situation around?

Difficulty: medium

Customer Service · behavioral

Share an example of when a customer was wrong but you had to make them feel heard.

Difficulty: medium

Customer Service · behavioral

Tell me about a time you got feedback that stung. How did you handle it?

Difficulty: medium

General · behavioral

Tell me about yourself.

Difficulty: easy

General · motivational

Where do you see yourself in 5 years?

Difficulty: easy

General · behavioral

What's your biggest weakness, and what are you doing about it?

Difficulty: medium

General · behavioral

Tell me about a time you failed. What did you learn?

Difficulty: medium

General · behavioral

Why are you leaving your current role?

Difficulty: medium

Marketing · motivational

Why marketing? And why our company specifically?

Difficulty: easy

Marketing · behavioral

Tell me about a marketing campaign you ran that underperformed. What did you learn?

Difficulty: medium

Marketing · behavioral

Describe a time you used data to change a team's marketing strategy.

Difficulty: medium

Marketing · strategy

What's the first thing you'd do in your first 90 days as a marketing lead here?

Difficulty: medium

Marketing · behavioral

Share an example of content you created that drove measurable business results.

Difficulty: medium

Marketing · strategy

How would you go about launching a new product to a market where we have no brand recognition?

Difficulty: hard

Product Manager · motivational

Why do you want to be a PM, and not an engineer or designer?

Difficulty: easy

Product Manager · strategy

How do you decide what to build next when everything feels urgent?

Difficulty: medium

Product Manager · behavioral

Describe a time engineering pushed back on your roadmap. How did you handle it?

Difficulty: medium

Product Manager · behavioral

Tell me about a feature you shipped that failed. What happened and what did you learn?

Difficulty: hard

Product Manager · strategy

How would you improve our product in the first 30 days?

Difficulty: hard

Sales · motivational

What excites you about selling this specific product or service?

Difficulty: easy

Sales · behavioral

Tell me about the toughest deal you've ever closed. What was the turning point?

Difficulty: medium

Sales · behavioral

Describe a time you lost a deal. What would you do differently?

Difficulty: medium

Sales · behavioral

How do you handle a prospect who goes silent after a strong first meeting?

Difficulty: medium

Sales · strategy

Walk me through how you prioritise your pipeline on a Monday morning.

Difficulty: medium

Sales · behavioral

Tell me about a time you had to deliver bad news to a client. How did you handle it?

Difficulty: medium

Software Engineer · motivational

Why do you want to work as a software engineer here? What draws you to this team?

Difficulty: easy

Software Engineer · behavioral

Tell me about a time you disagreed with a teammate about a technical decision. How did you handle it?

Difficulty: medium

Software Engineer · behavioral

Describe a bug that took you the longest to debug. What was the root cause and how did you find it?

Difficulty: medium

Software Engineer · technical

Explain the difference between SQL and NoSQL databases. When would you pick one over the other?

Difficulty: medium

Software Engineer · behavioral

Tell me about a time you had to ship on a tight deadline. What did you cut, and what did you keep?

Difficulty: medium

Software Engineer · behavioral

Walk me through a system you designed from scratch. What were the key trade-offs?

Difficulty: hard

Software Engineer · technical

How would you design a URL shortener that handles 10,000 requests per second?

Difficulty: hard